FAQ

Frequently Asked Questions

What are your shipping rates?

We will be using USPS or UPS ground to ship our products.

Do you offer priority shipping?

If you need to have something shipped priority please feel free to contact us.

What are your return policies?

We offer a 100% satisfaction guarantee.  If you are not happy with your order just contact us for return instructions.  Also be sure to check out our shipping information page for more information on returns.

Can items be special ordered or customized?

If you see something on our site that you like but want it customized to match your decor feel free to contact us with your specifications and we will see what we can do to make them happen.

What forms of payment do you accept?

In addition to the items available in our Etsy store we also accept the following payment methods.  We accept all major credit cards including PayPal, Visa, MasterCard and Discover.  We will also accept a check on money order.  To pay by credit card, check, or money order contact us to place your order.  When using a check your products will not be shipped for 10 to 14 days when your check will clear.  When using a money order your products will be shipped after we receive payment.

Do I have to pay for items using Etsy or PayPal?

No you do not.  If you would like to purchase items seen on our site feel free to contact us to pay through credit card, check, or money order.  More information can be found in the paragraph above.